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Amazon launches Amazon Pharmacy, a delivery service for prescription medications

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A little over two years after its $753 million acquisition of the prescription medicine delivery service Pillpack, Amazon has finally launched Amazon Pharmacy, its online and mobile prescription medication ordering and fulfillment service.

Using a secure pharmacy profile, customers can add their insurance information, manage prescriptions and choose payment options all through Amazon’s service. And in another small push towards wider healthcare services, and not just selling items (although, yes, the outcome is to sell items), users are provided with “self-service help” tools on Amazon’s portal, and they also have the option to speak to pharmacists either via over the phone, for advice: “Friendly and knowledgeable pharmacists are available 24/7 to answer questions about medications.”

After launching its own line of over-the-counter drugs in 2019, this is arguably Amazon’s broadest push into the healthcare business to-date, one that could open up very large, new revenue opportunities for the company, especially as the ongoing COVID-19 pandemic pushes consumers both toward more remote care, and using online channels for all their shopping needs.

Indeed, this is also more than just Amazon’s continued expansion as a one-stop shop for medicine and wellness. For many consumers, shopping at the pharmacy and shopping for groceries goes hand-in-hand (and of course over decades, many standalone pharmacies have moved more into becoming like stores selling food, while those selling food also have pharmacy counters).

Having this alongside Amazon’s very aggressive and ambitious grocery and food play — which mirrors its drug strategy by spanning its own brands as well as those it has bought it, including Amazon Fresh, Whole Foods, Amazon’s own brand items, and physical Amazon grocery stores — gives the company a more complete experience, where shoppers can more fully replace their shopping needs using Amazon alone.

While Amazon Pharmacy looks to be a US-only launch for now, it’s a global opportunity. Online pharmacy services are projected to hit revenues of $131 billion by 2025 worldwide. Prescription drugs, meanwhile, have been estimated to be a $904 billion industry this year, growing to nearly $1.3 trillion by 2025.

“As more and more people look to complete everyday errands from home, pharmacy is an important and needed addition to the Amazon online store,” said Doug Herrington, Senior Vice President of North American Consumer at Amazon, in a statement. “PillPack has provided exceptional pharmacy service for individuals with chronic health conditions for over six years. Now, we’re expanding our pharmacy offering to Amazon.com, which will help more customers save time, save money, simplify their lives, and feel healthier.”

In addition to the basic Amazon Pharmacy service, Amazon is rolling out special features for Prime members: those subscribing to Amazon’s premium membership tier can receive unlimited, free two-day delivery on Amazon orders, the company said in a statement.

Prime members can also save on medications when they pay without insurance on Amazon Pharmacy — and receive the same discounts at 50,000 other participating pharmacies nationwide. Amazon Prime prescription savings benefit can save members up to 805 off of generic and 40% of of brand name medications when paying without insurance.

Prime members can access their prescription savings at checkout and all Amazon customers will be able to shop for medications — including branded and generic versions and different form factors and dosages — and order them online.

Amazon is also letting customers compare prices with their insurance co-pay, without insurance or with the savings available through the Prime prescription savings plan to choose the lowest option. Amazon is also staffing a pharmacy service accessible at all hours so that customers can answer questions about their medications.

“We understand the importance of access to affordable medication, and we believe Prime members will find tremendous value with the new Amazon Prime prescription savings benefit,” said Jamil Ghani, Vice President, Amazon Prime, in a statement. “Our goal is for Prime to make members’ lives easier and more convenient every day, and we’re excited to extend the incredible savings, seamless shopping experience, and fast, free delivery members know and love with Prime to Amazon Pharmacy.”

The launch of the new Pharmacy service within Amazon is a blow to other discount prescription services like the publicly traded GoodRx and companies like RxSaver and delivery services like ExactCare Pharmacy.

The competition from Amazon was likely one reason why GoodRx began offering telemedicine services as a point of differentiation and to move up the value chain. It will be interesting to see if Amazon will also move to providing virtual care for more than its employees. Last year, the company rolled out Amazon Care for its workers in Seattle as part of a pilot service that provided both in-person and telemedicine services.

At the time, the company limited its pilot to employees, but (as TechCrunch reported) the highly publicized nature of their approach, and the amount of product development that clearly went into developing the initial app, user experience and brand could indicate that it has the broader U.S. market in mind as a potential expansion opportunity down the line. Reports from last year also suggested that Amazon could make a play in consumer health with new wearable fitness tracking devices, which could very nicely complement insurance and healthcare services offered at the enterprise and individual level.

Lyron Foster is a Hawaii based African American Musician, Author, Actor, Blogger, Filmmaker, Philanthropist and Multinational Serial Tech Entrepreneur.

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Primer, the fintech helping merchants consolidate the payments stack, raises £14M Series A

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Primer, the U.K. fintech that wants to help merchants consolidate their payments stack and easily support new payment methods in the future, has raised £14 million in Series A funding. The round was led by Accel, who I understand were quite proactive in persuading Primer to take the VC firm’s money.

The young company wasn’t actively fund-raising, having quietly raised £3.8 million in funding announced in May. Instead, the team was heads down building out the product and wooing potential customers by holding technical workshops and in-depth interviews over Zoom with 100 merchants — activity that didn’t go unnoticed.

Also participating in the Series A are existing investors: Balderton, SpeedInvest and Seedcamp, who were joined in the round by new backer RTP Global. Sonali De Rycker, partner at Accel, will join Primer’s board.

Founded by ex-PayPal employees – via PayPal’s acquisition of Braintree — Primer wants to offer one payments API to (hopefully) rule them all, with the explicit aim of bringing greater transparency to a merchant’s payment stack.

The thinking is that larger merchants, especially those that operate in more than one geography, have to support an array of payment methods, which brings with it significant technical overhead, a poor user experience, and lack of transparency.

Primer, now described as a “low code” platform, carries out a lot of that heavy-lifting on behalf of merchants and while remaining steadfastly payment method agnostic. By doing so, the idea is to reduce friction when adopting new payment methods as they come to market, and be able to provide better insights into things like how well each checkout option is performing.

As well as payment-service-providers (PSPs), the platform has connectors for fraud providers, chargeback services, subscription billing engines, BI tools, loyalty and rewards platforms. Both payments and non-payments services can be “seamlessly connected to the checkout experience and payments flow via workflows, enabling merchants to unify their fraud migration efforts, build sophisticated transaction routing, and solve complex flows – all with no code,” explains Primer.

Primer says the additional funding will be used for international business development and scaling its team. Billed as a remote-first company, Primer has 23 employees across six countries, and says it has already picked up traction across mid-market and large enterprise e-commerce merchants across Europe.

Comments Paul Anthony, Primer’s co-founder and head of product and engineering: “During our time at PayPal, we saw first-hand the technical burden online merchants face trying to offer the best payments experiences to their customers globally. Our low-code approach enables merchants’ payments teams to manage and expand their payments ecosystems, and maintain sophisticated payments logic with a familiar workflow UI”.

Meanwhile, the new investment brings Primer’s total funding to £17.8 million, and comes only a few weeks after the initial launch of the company’s platform.

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Gillmor Gang: Electrical Banana

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Thanks I’m giving for the start of the first big online season. Yes, the pandemic has put in place a gigantic move to the digital for our immediate and accelerated future. We all know how this plays out in the required state of things pre-vaccine. But there’s an undercurrent not so hidden there of a dynamic answer to my wife’s stubborn question: Where’s my Jetpack?

She’s a child of the 60s, a post-Beatles time of imploding dreams and dashed expectations. James Bond got to fly a Jetpack, but the telltale burned gasoline exhaust made the effect an artifact of what wasn’t going to happen. In an electric decade and noise-canceling AirPods, maybe it’s more likely to surface than not, but if so, what’s the next Jetpack?

My vote is for the electric newsletter, a notification engine that knows what I’m tracking, projects the trends circulating my core peers, and invests proactively in the products we want to accelerate. It’s a self healing economy, a research coordinator, a humor and media rewarder. On the Gang, we use a blend of live streaming, backchannel notifications, and everything up to but not including a newsletter.

From its earliest days, Twitter promised a future where RSS authority would be mined in a social context. What I mean by that is RSS delivered the ability, the chair in the sky opportunity Louis C.K. described, the chance to explore the world alongside the artists formerly known as accredited journalists. It was always a tough sell for the displaced gatekeepers, but flash forward to today and you can see they’re all bloggers and podcasters now.

The moment the meritocracy window opened, the definition of success moved to the readers, the viewers, the social enterprise as Marc Benioff insisted. Software as a service mined those social signals as fuel for what the iPhone delivered in the mobile wave. Now the mobile economy is expanding to the silicon on the desktop. M1 seems like an evolution, but its entry point on consumer laptops is designed to produce network effects in the same way Office 97 boosted Windows 95 into orbit.

So where is this electric newsletter if it’s so important? As a vehicle for finding stuff I didn’t know I cared about, newsletters suffer from too many of them with too few business models driving them. Subscriptions derive revenue but reduce the network effects of advertising supported subsidy of firewalls. You get reach but quantity explodes. Context glut is not a pretty thing, either.

Our early attempts at constructing a Gang newsletter spawned the realtimeTelegram feed; its group-shared notification stream valuable as much for what we skipped as when we dipped in to it. As a framing device for the Gillmor Gang recording sessions, we could anticipate both what we wanted to talk about and what we wanted to avoid. Trump fatigue gets burned off in Telegram, while science and innovation get drilled down on and fleshed out in advance.

Adding a Twitter feed (follow @gillmorgang) pushes Likes and retweets into the mix. The live recording stream generates Facebook Watch Parties and additional comments. An edited version here on TechCrunch adds this related commentary. But where’s the newsletter for all these live pieces?

Perhaps the answer goes back to the Jetpack? It may not be the Jetpack we are looking for, but rather the components that make up this stream as a service. A Jetpack offers the dream of instant teleportation without the traffic jams or being polite about your Uber driver’s musical taste. Zoom already offers some of that promise, where saving the commute opens up hours in your day. Zoom-enabled shopping and delivery management will go a long way.

As Donovan presciently proclaimed, Electrical Banana gonna to be the very next phase. My electric newsletter is the perfect definition of a pipe dream. It’s not so much as when it’s going to get here as what.

__________________

The Gillmor Gang — Frank Radice, Michael Markman, Keith Teare, Denis Pombriant, Brent Leary, and Steve Gillmor . Recorded live Friday, November 20, 2020.

Produced and directed by Tina Chase Gillmor @tinagillmor

@fradice, @mickeleh, @denispombriant, @kteare, @brentleary, @stevegillmor, @gillmorgang

For more, subscribe to the Gillmor Gang Newsletter and join the backchannel here on Telegram.

The Gillmor Gang on Facebook … and here’s our sister show G3 on Facebook.

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Firstminute Capital launches second $111 fund, featuring a whos-who of founders as LPs

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London HQ’d Firstminute Capital has announced its second early-stage venture fund of $111m (£87m). Founded and cornerstoned in 2016 by Brent Hoberman CBE (best known as co-founder of lastminute.com and MADE.com), together with Spencer Crawley (formerly of Goldman Sachs), this new fund comes after the first fund of $100M, giving Firstminute $211M assets under management, investing across Europe and the US at the seed stage.

Firstminute’s team of 18 is based in London, Stockholm and Berlin and now has plans to open an office in LA next year.

Of note is the fact that its LPs now number 70 founders of billion-dollar businesses as investors, and that Firstminute is being so open. VCs typically do not reveal much information about LPs. Hoberman has clearly also leveraged his position as founder of the Founders Forum group which runs events and activities for European tech founders.

The fact that so many founders – largely drawn from the ranks of European startups – have invested is unusual, certainly for European VC funds. It includes 16 founders of $10bn+ “decacorn” technology businesses, including Palantir, Wayfair, Ocado, MongoDB, Zalando, Supercell and Check Point, as well as founders from Huda Beauty, Graphcore and Rappi. Included are board members and CEOs from large technology companies.

RIT Capital Partners is the fund’s anchor investor. This is their first such position in a European venture capital firm. They previously backed leading US funds including Sequoia, Benchmark, Thrive and Iconiq. Additional institutional investors include the Chinese technology giant Tencent, FMCG conglomerate Henkel, London-based venture fund Atomico and four Californian multi-stage firms.

The existing Fund I portfolio consists of 56 companies that have collectively raised approximately $0.5bn in funding.

Firstminute says half of its current portfolio companies have UK headquarters, with the remaining half split between continental Europe and North America. Two-thirds of the businesses are B2B and one third are B2C.

Hoberman said in a statement: “European technology is reaching escape velocity, and it’s fantastic to enable so many global serial entrepreneurs to give their experience to the next generation: we have over 70 unicorn founders joining us on this journey so far, and more to come as we approach final close. Seed venture investing is attracting ever higher quality backers which will help more founders succeed.”

Crawley, firstminute Co-founder & General Partner, said: “Our healthcare systems, workplaces and educational establishments face fresh complexities. The service economy is having to re-imagine itself. The gap between financial markets and the real economy is growing wider (with the young most at risk). Start-ups are not a panacea, but emerging technology companies have a key role to play in today’s recovery strategy, both in their mindset and the products they will create.”

I asked Hoberman to what extent was the internationalization of the fund‘s geographical footprint related to Brexit?

“Some investors have asked us about the risks of Brexit to a UK-based fund and it’s been great to highlight the international nature of our approach,” he said. “The potential threats of a bad Brexit deal ensured we moved faster to cover more geographies.”

I also asked him what advantages or disadvantages does having so many founders as LPs confer on the fund?

“Operators understand the rollercoaster of the founder journey well. They know the path to success is rarely linear. They have lived the scaling journey with all its challenges. They can impart this wisdom to the next generation.

“These founders know about blitzscaling, board management, prioritization, fundraising, internationalization and above all the role of talent and teams. This knowledge can make the difference between failure and extraordinary success.

“Furthermore successful founders often have world-class network, useful for hiring, internationalization and business development deals,” he said.

Firstminute also announced some team changes. Arek Wylegalski, formerly of Index Ventures, has joined as a partner for Fund II. Arek was a Venture Partner with the firm during Fund I. Lina Wenner, formerly of BCG, has been promoted to Associate Partner, and Camilla Mazzolini, Clara Lindh Bergendorff and Sam Endacott have been promoted to Principals. Min Nolan, Head of Platform & Operations, and Anais Benazet, Head of Community, lead the portfolio support function, whilst Henry Lane-Fox, Steve Crossan and Tommy Stadlen continue to invest as venture partners.

The backers of firstminute capital funds include the founders and/or executives from the companies listed below:

firstminute LPs – Founders of $10bn+ companies, include:

Joe Lonsdale (Palantir Technologies), Robert Gentz (Zalando), Niraj Shah (Wayfair), Tim Steiner (Ocado), Marius Nacht (Check Point), Kevin Ryan (MongoDB), Ilkka Paananen (Supercell), Adyen, Autonomy, Airtel.

firstminute LPs – Founders of $1bn+ companies, include:

Sebastian Mejia (Rappi), Ross Mason (MuleSoft), Pete Flint (Trulia), Martin Migoya (Globant), Vikrant Bhargava (PartyGaming), Martin Varsavsky (Jazztel, Fon, Eolia), Fabrice Grinda (OLX), Steve Fredette (Toast), Rafi Gidron (Chromatis), Simon Nixon (Moneysupermarket), Lars Hinrichs (XING), Johan Brand (Kahoot), Huda Kattan (Huda Beauty), Tom Chapman & Ruth Chapman (Matchesfashion), Nigel Toon (Graphcore), Carl Pei (OnePlus), Hanzade Dogan (Hepsiburada), Barry Smith (Skyscanner), Sir Charles Dunstone (Carphone Warehouse), Hamish Shephard (HelloFresh), Alexander Rittweger (Payback), Marketshare, King.com, BlaBlaCar, Qunar, Net-a-Porter, Fox Kids Europe, Webhelp, Betfair, Datamonitor, Tradex Technologies, Zoopla.

firstminute LPs – Current or Former CEOs and Chairs, include:

Eric Schmidt (former Chairman and CEO, Google), Michael Lynton (Chairman, Snap and Warner Music Group, former CEO and Chairman, Sony), Sir Paul Ruddock (Co-founder & former CEO of Lansdowne Partners, Chairman Oxford University Endowment), Lord Mervyn Davies (Chairman of Corsair Capital, former Minister and Standard Chartered CEO & Chairman), Linda Fayne Levinson (former Chairwoman of Hertz), Jeremy Coller (Founder, Chairman and CIO Coller Capital), David Giampaolo (Chairman, Gousto), Ian Gallienne (CEO, Sienna Capital), Alexander de Carvalho (Co-founder & CIO of Public.io, Heineken NED), Babatunde Soyoye (Co-founder and Managing Partner, Helios Investment Partners), Nextdoor, PicsArt, Booking.com, Nordeus, Kinnevik AB, JCDecaux Holdings.

firstminute LPs – Institutional Investors, include:

RIT Capital Partners, Tencent, Atomico, Henkel, Felicis Ventures, The Raine Group, LionTree Partners, Lombard Odier.

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