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On-demand delivery app Glovo is spinning up a b2b logistics unit for super speedy urban delivery

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Spain’s on-demand delivery app, Glovo, is gearing up to be able to deliver a much wider range of products within a 30-minute timeframe by rolling out a b2b logistics play — drawing on a network of city centre warehouses that it plans to massively expand over the next twelve months.

It’s just announced the launch of a new business unit, called Q-Commerce — the ‘Q’ standing for quick — to accelerate development of a b2b service that will see it offer to stock third parties’ products in its warehouses and have the couriers that operate on its on-demand platform make deliveries for other businesses too — offering what it bills as a “turn-key” logistics solution for businesses of all sizes to underpin their own online stories. 

It is already working with retail brands like Unilever, Nestle and L’Oreal and supermarkets including Walmart, Carrefour and Kaufland to stock and sell their goods from its network of so-called ‘dark stores’ — which are currently located in Barcelona, Madrid, Lisbon and Milan — offering users there speedy delivery for selected groceries and other items under its ‘Glovo Market’ brand (currently with the carrot of free 24-hour delivery and no minimum spend). But it’s aiming to ramp up across the board — expanding the reach of its Glovo Market offer to more cities and launching a b2b offer to power others’ online stores — saying it plans to have more than 100 dark stores up and running by the end of 2021.

Commenting in a statement, Daniel Alonso, global director of Q-Commerce at Glovo — and former ecommerce director at Walmart — said: “With shops closing down and lockdowns globally, consumers now want and expect more items than ever to be delivered to their doorstep. With this has brought new demands — it is no longer a case of waiting 24-48 hours for a delivery. Rather, the expectation for this is now a matter of minutes. At Glovo we’re committed to thirty minutes or less with all products available on Q-Commerce. As we continue to expand our enhanced offering, we’re excited to launch Q-Commerce in other parts of Spain and the rest of Europe, Eastern Europe and Africa over the next 12 months.”

Glovo says it wants Q-Commerce to power delivery of a wide range of products — not just meals and food from restaurants and supermarkets but anything sold in toy, music, book, flower, beauty and pharmacy stores.

There are some obvious gaps in that list: Clothes and shoe stores, for example, which are more likely to have their own online shopping infrastructure already. Plus clothes shopping is also more complex — given the propensity for returns when items don’t fit or suit. But it looks like Glovo is going after almost everything else.

It says its Glovo Market service has more than 50,000 active users, at this point — touting the delivery of around two orders every minute. It also says it’s delivered more than 12 million “multi-category” orders globally to date, while in Spain the number of orders for grocery items doubled this year to more than 1 million. Its overall growth rate in 2019 was more than 300% year-on-year, it added.

The Deliveroo and Uber Eats rival has always touted itself as a ‘deliver everything’ app because it offers the option for users to request anything (within bike-able reason) be brought to your door by one of its gigging couriers, even though the majority of the business involves biking fast food around cities.

Meal deliveries were making up three-quarters of its revenues at the start of this year — but Glovo has ambitions to beat Amazon at the urban convenience game of delivering all sorts of stuff really, really fast. And it’s got investors on board with the plan. Last year it raised a $169M Series D and a $166M Series E in quick succession.

It’s further beefed up its balance sheet this (pandemic) year by offloading its LatAm ops — selling them to European rival Delivery Hero for $272M — which means it’s concentrating its market focus on Southern and Eastern Europe (it also has a small footprint in sub-Saharan Africa, in Kenya and Ivory Coast).

Presumably it sees that footprint as a better fit for the ‘get stuff now’ convenience push it’s making with Q-Commerce combined with a network of its own city center warehouses (aka dark stores). Though last year it also said it wanted to work on building a path toward profitability over the next year+ so fierce competition in LatAm may have pushed those markets out of reach.

Glovo says it has more than 9 million monthly active users, at this point — and 55,000 “associated partners” globally; aka the gig workers who do the heavy lifting of making actual deliveries for its platform.

The startup is facing ongoing legal uncertainty in its home market over its classification of ‘glovers’ (as it calls couriers) as ‘self-employed’. Spain’s supreme court recently found a rider to be in a laboural relationship with the platform — and any move to force the business to reclassify the thousands of couriers it relies upon in the country would radically rework its push for profitability, to put it mildly.

Lyron Foster is a Hawaii based African American Musician, Author, Actor, Blogger, Filmmaker, Philanthropist and Multinational Serial Tech Entrepreneur.

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Primer, the fintech helping merchants consolidate the payments stack, raises £14M Series A

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Primer, the U.K. fintech that wants to help merchants consolidate their payments stack and easily support new payment methods in the future, has raised £14 million in Series A funding. The round was led by Accel, who I understand were quite proactive in persuading Primer to take the VC firm’s money.

The young company wasn’t actively fund-raising, having quietly raised £3.8 million in funding announced in May. Instead, the team was heads down building out the product and wooing potential customers by holding technical workshops and in-depth interviews over Zoom with 100 merchants — activity that didn’t go unnoticed.

Also participating in the Series A are existing investors: Balderton, SpeedInvest and Seedcamp, who were joined in the round by new backer RTP Global. Sonali De Rycker, partner at Accel, will join Primer’s board.

Founded by ex-PayPal employees – via PayPal’s acquisition of Braintree — Primer wants to offer one payments API to (hopefully) rule them all, with the explicit aim of bringing greater transparency to a merchant’s payment stack.

The thinking is that larger merchants, especially those that operate in more than one geography, have to support an array of payment methods, which brings with it significant technical overhead, a poor user experience, and lack of transparency.

Primer, now described as a “low code” platform, carries out a lot of that heavy-lifting on behalf of merchants and while remaining steadfastly payment method agnostic. By doing so, the idea is to reduce friction when adopting new payment methods as they come to market, and be able to provide better insights into things like how well each checkout option is performing.

As well as payment-service-providers (PSPs), the platform has connectors for fraud providers, chargeback services, subscription billing engines, BI tools, loyalty and rewards platforms. Both payments and non-payments services can be “seamlessly connected to the checkout experience and payments flow via workflows, enabling merchants to unify their fraud migration efforts, build sophisticated transaction routing, and solve complex flows – all with no code,” explains Primer.

Primer says the additional funding will be used for international business development and scaling its team. Billed as a remote-first company, Primer has 23 employees across six countries, and says it has already picked up traction across mid-market and large enterprise e-commerce merchants across Europe.

Comments Paul Anthony, Primer’s co-founder and head of product and engineering: “During our time at PayPal, we saw first-hand the technical burden online merchants face trying to offer the best payments experiences to their customers globally. Our low-code approach enables merchants’ payments teams to manage and expand their payments ecosystems, and maintain sophisticated payments logic with a familiar workflow UI”.

Meanwhile, the new investment brings Primer’s total funding to £17.8 million, and comes only a few weeks after the initial launch of the company’s platform.

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Gillmor Gang: Electrical Banana

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Thanks I’m giving for the start of the first big online season. Yes, the pandemic has put in place a gigantic move to the digital for our immediate and accelerated future. We all know how this plays out in the required state of things pre-vaccine. But there’s an undercurrent not so hidden there of a dynamic answer to my wife’s stubborn question: Where’s my Jetpack?

She’s a child of the 60s, a post-Beatles time of imploding dreams and dashed expectations. James Bond got to fly a Jetpack, but the telltale burned gasoline exhaust made the effect an artifact of what wasn’t going to happen. In an electric decade and noise-canceling AirPods, maybe it’s more likely to surface than not, but if so, what’s the next Jetpack?

My vote is for the electric newsletter, a notification engine that knows what I’m tracking, projects the trends circulating my core peers, and invests proactively in the products we want to accelerate. It’s a self healing economy, a research coordinator, a humor and media rewarder. On the Gang, we use a blend of live streaming, backchannel notifications, and everything up to but not including a newsletter.

From its earliest days, Twitter promised a future where RSS authority would be mined in a social context. What I mean by that is RSS delivered the ability, the chair in the sky opportunity Louis C.K. described, the chance to explore the world alongside the artists formerly known as accredited journalists. It was always a tough sell for the displaced gatekeepers, but flash forward to today and you can see they’re all bloggers and podcasters now.

The moment the meritocracy window opened, the definition of success moved to the readers, the viewers, the social enterprise as Marc Benioff insisted. Software as a service mined those social signals as fuel for what the iPhone delivered in the mobile wave. Now the mobile economy is expanding to the silicon on the desktop. M1 seems like an evolution, but its entry point on consumer laptops is designed to produce network effects in the same way Office 97 boosted Windows 95 into orbit.

So where is this electric newsletter if it’s so important? As a vehicle for finding stuff I didn’t know I cared about, newsletters suffer from too many of them with too few business models driving them. Subscriptions derive revenue but reduce the network effects of advertising supported subsidy of firewalls. You get reach but quantity explodes. Context glut is not a pretty thing, either.

Our early attempts at constructing a Gang newsletter spawned the realtimeTelegram feed; its group-shared notification stream valuable as much for what we skipped as when we dipped in to it. As a framing device for the Gillmor Gang recording sessions, we could anticipate both what we wanted to talk about and what we wanted to avoid. Trump fatigue gets burned off in Telegram, while science and innovation get drilled down on and fleshed out in advance.

Adding a Twitter feed (follow @gillmorgang) pushes Likes and retweets into the mix. The live recording stream generates Facebook Watch Parties and additional comments. An edited version here on TechCrunch adds this related commentary. But where’s the newsletter for all these live pieces?

Perhaps the answer goes back to the Jetpack? It may not be the Jetpack we are looking for, but rather the components that make up this stream as a service. A Jetpack offers the dream of instant teleportation without the traffic jams or being polite about your Uber driver’s musical taste. Zoom already offers some of that promise, where saving the commute opens up hours in your day. Zoom-enabled shopping and delivery management will go a long way.

As Donovan presciently proclaimed, Electrical Banana gonna to be the very next phase. My electric newsletter is the perfect definition of a pipe dream. It’s not so much as when it’s going to get here as what.

__________________

The Gillmor Gang — Frank Radice, Michael Markman, Keith Teare, Denis Pombriant, Brent Leary, and Steve Gillmor . Recorded live Friday, November 20, 2020.

Produced and directed by Tina Chase Gillmor @tinagillmor

@fradice, @mickeleh, @denispombriant, @kteare, @brentleary, @stevegillmor, @gillmorgang

For more, subscribe to the Gillmor Gang Newsletter and join the backchannel here on Telegram.

The Gillmor Gang on Facebook … and here’s our sister show G3 on Facebook.

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Firstminute Capital launches second $111 fund, featuring a whos-who of founders as LPs

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London HQ’d Firstminute Capital has announced its second early-stage venture fund of $111m (£87m). Founded and cornerstoned in 2016 by Brent Hoberman CBE (best known as co-founder of lastminute.com and MADE.com), together with Spencer Crawley (formerly of Goldman Sachs), this new fund comes after the first fund of $100M, giving Firstminute $211M assets under management, investing across Europe and the US at the seed stage.

Firstminute’s team of 18 is based in London, Stockholm and Berlin and now has plans to open an office in LA next year.

Of note is the fact that its LPs now number 70 founders of billion-dollar businesses as investors, and that Firstminute is being so open. VCs typically do not reveal much information about LPs. Hoberman has clearly also leveraged his position as founder of the Founders Forum group which runs events and activities for European tech founders.

The fact that so many founders – largely drawn from the ranks of European startups – have invested is unusual, certainly for European VC funds. It includes 16 founders of $10bn+ “decacorn” technology businesses, including Palantir, Wayfair, Ocado, MongoDB, Zalando, Supercell and Check Point, as well as founders from Huda Beauty, Graphcore and Rappi. Included are board members and CEOs from large technology companies.

RIT Capital Partners is the fund’s anchor investor. This is their first such position in a European venture capital firm. They previously backed leading US funds including Sequoia, Benchmark, Thrive and Iconiq. Additional institutional investors include the Chinese technology giant Tencent, FMCG conglomerate Henkel, London-based venture fund Atomico and four Californian multi-stage firms.

The existing Fund I portfolio consists of 56 companies that have collectively raised approximately $0.5bn in funding.

Firstminute says half of its current portfolio companies have UK headquarters, with the remaining half split between continental Europe and North America. Two-thirds of the businesses are B2B and one third are B2C.

Hoberman said in a statement: “European technology is reaching escape velocity, and it’s fantastic to enable so many global serial entrepreneurs to give their experience to the next generation: we have over 70 unicorn founders joining us on this journey so far, and more to come as we approach final close. Seed venture investing is attracting ever higher quality backers which will help more founders succeed.”

Crawley, firstminute Co-founder & General Partner, said: “Our healthcare systems, workplaces and educational establishments face fresh complexities. The service economy is having to re-imagine itself. The gap between financial markets and the real economy is growing wider (with the young most at risk). Start-ups are not a panacea, but emerging technology companies have a key role to play in today’s recovery strategy, both in their mindset and the products they will create.”

I asked Hoberman to what extent was the internationalization of the fund‘s geographical footprint related to Brexit?

“Some investors have asked us about the risks of Brexit to a UK-based fund and it’s been great to highlight the international nature of our approach,” he said. “The potential threats of a bad Brexit deal ensured we moved faster to cover more geographies.”

I also asked him what advantages or disadvantages does having so many founders as LPs confer on the fund?

“Operators understand the rollercoaster of the founder journey well. They know the path to success is rarely linear. They have lived the scaling journey with all its challenges. They can impart this wisdom to the next generation.

“These founders know about blitzscaling, board management, prioritization, fundraising, internationalization and above all the role of talent and teams. This knowledge can make the difference between failure and extraordinary success.

“Furthermore successful founders often have world-class network, useful for hiring, internationalization and business development deals,” he said.

Firstminute also announced some team changes. Arek Wylegalski, formerly of Index Ventures, has joined as a partner for Fund II. Arek was a Venture Partner with the firm during Fund I. Lina Wenner, formerly of BCG, has been promoted to Associate Partner, and Camilla Mazzolini, Clara Lindh Bergendorff and Sam Endacott have been promoted to Principals. Min Nolan, Head of Platform & Operations, and Anais Benazet, Head of Community, lead the portfolio support function, whilst Henry Lane-Fox, Steve Crossan and Tommy Stadlen continue to invest as venture partners.

The backers of firstminute capital funds include the founders and/or executives from the companies listed below:

firstminute LPs – Founders of $10bn+ companies, include:

Joe Lonsdale (Palantir Technologies), Robert Gentz (Zalando), Niraj Shah (Wayfair), Tim Steiner (Ocado), Marius Nacht (Check Point), Kevin Ryan (MongoDB), Ilkka Paananen (Supercell), Adyen, Autonomy, Airtel.

firstminute LPs – Founders of $1bn+ companies, include:

Sebastian Mejia (Rappi), Ross Mason (MuleSoft), Pete Flint (Trulia), Martin Migoya (Globant), Vikrant Bhargava (PartyGaming), Martin Varsavsky (Jazztel, Fon, Eolia), Fabrice Grinda (OLX), Steve Fredette (Toast), Rafi Gidron (Chromatis), Simon Nixon (Moneysupermarket), Lars Hinrichs (XING), Johan Brand (Kahoot), Huda Kattan (Huda Beauty), Tom Chapman & Ruth Chapman (Matchesfashion), Nigel Toon (Graphcore), Carl Pei (OnePlus), Hanzade Dogan (Hepsiburada), Barry Smith (Skyscanner), Sir Charles Dunstone (Carphone Warehouse), Hamish Shephard (HelloFresh), Alexander Rittweger (Payback), Marketshare, King.com, BlaBlaCar, Qunar, Net-a-Porter, Fox Kids Europe, Webhelp, Betfair, Datamonitor, Tradex Technologies, Zoopla.

firstminute LPs – Current or Former CEOs and Chairs, include:

Eric Schmidt (former Chairman and CEO, Google), Michael Lynton (Chairman, Snap and Warner Music Group, former CEO and Chairman, Sony), Sir Paul Ruddock (Co-founder & former CEO of Lansdowne Partners, Chairman Oxford University Endowment), Lord Mervyn Davies (Chairman of Corsair Capital, former Minister and Standard Chartered CEO & Chairman), Linda Fayne Levinson (former Chairwoman of Hertz), Jeremy Coller (Founder, Chairman and CIO Coller Capital), David Giampaolo (Chairman, Gousto), Ian Gallienne (CEO, Sienna Capital), Alexander de Carvalho (Co-founder & CIO of Public.io, Heineken NED), Babatunde Soyoye (Co-founder and Managing Partner, Helios Investment Partners), Nextdoor, PicsArt, Booking.com, Nordeus, Kinnevik AB, JCDecaux Holdings.

firstminute LPs – Institutional Investors, include:

RIT Capital Partners, Tencent, Atomico, Henkel, Felicis Ventures, The Raine Group, LionTree Partners, Lombard Odier.

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